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SHIPPING & RETURNS

SHIPPING POLICY

At NL Collective, every order is prepared with care to ensure your pieces arrive safely and in perfect condition.

Processing time is typically 1–3 business days before shipment. Delivery times vary depending on your location and are displayed at checkout before you complete your purchase.

Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow every step of your delivery.

If you have any questions about your order, our customer support team is always happy to help.

RETURN & EXCHANGE POLICY

If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the product so we can resolve the issue as quickly as possible.

For any questions regarding returns or exchanges, our customer service team will be happy to assist you.

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